words in movies
Chandler: Oh, that's ok.I'll just try and reschedule. (on the phone) "Hi, this is Chandler Bing. I made a reservation there and I need to change it (pause) Oh, what do you mean it's not refundable? Can I just come some other time? (pause) Oh, can't you make an exception?"
Chandler: Let me get this straight. I called yesterday trying to cancel my reservation and I was told it was not refundable, then we drove six hours all the way up here and now you tell me that we don't have a reservation?